Customer Feedback on Our Security Products and Systems
Since security is the sole focus at Lappen, our customers find that partnering with us for their custom security solutions means getting the job done right the first time, every time. We guarantee our work and stand behind all of our security products, systems and installations. See how companies across Wisconsin continue to benefit from the Lappen team's knowledge and expertise.
Customer Testimonials
Case Studies
Customer Testimonials
"We were rather new to the security game when we called Lappen for help. They made the technology understandable in layman's terms and gave several suggestions on how to use current technology to its fullest, while staying within a reasonable budget. The system we have today far exceeds our initial expectations and our building is a much safer and secure place to work. I would recommend Lappen to any business in need of security expertise."
- Jim Goehler, Graphic Packaging International, Menasha, WI
"The move to a new facility has been a little hectic and stressful, but the Lappen team has certainly lightened my load considerably from a security standpoint. I can't fully express how much I appreciate your professionalism and attention to detail. The products and support provided throughout this process have been invaluable to me."
- James Vanden Heuvel, US Venture, Inc., Appleton, WI
"Why did we choose Lappen Security? Because of the great service. The folks at Lappen listened to our needs and worked with us to install a great video camera security system. Lappen's office staff and installation technicians were knowledgeable about the equipment and also offered suggestions on how to improve our camera locations and displays."
- Bret Jaeger, Director, Waupun Public Library, Waupun, WI
"The work completed was excellent and exactly what was expected. What impressed me most was that Lappen provided a quote, and because the facility was already set up for camera and the job was done much faster than expected, the work was completed at a reduced price. Any company could have easily billed us the full quoted price, but Lappen did the right thing. This further enhanced Lappen's credibility!"
- Michael T. Kading, Director of Park and Recreation, Town of Menasha, Neenah, WI
"We were looking to upgrade security at the Ranch by re-keying and installing an access control system. Lappen designed a security system that fit our budget and allowed us the flexibility to meet our ever-changing needs. Lappen employees are dedicated to service and have been very open and honest. I would highly recommend Lappen for any security needs."
- Brendan Ganser, Rawhide Boys Ranch, New London, WI
"If you're looking to purchase a state-of-the-art security system with the added value of product knowledge and great customer service, then Lappen Security is the place for you - without a doubt."
- Mark Van Der Steen, Applied Industrial Technologies, Appleton, WI
"Things have been crazy around here lately. I just wanted to drop you a line to thank you and your team for the excellent service we received during our transition period."
- Brian Ziegert, Bemis Company, Inc., Neenah, WI
Case Studies
Valley VNA Senior Services
Situation: An assisted living facility in Neenah, WI, was looking to re-evaluate its security system and identify a long-term solution that would maximize security for residents, staff and visitors at all times. Since the facility operates around the clock, ensuring proper access control was a big issue. Valley VNA Senior Services was referred to Lappen Security and turned to the company's team of security professionals to analyze – and address – their current challenges of securing multiple buildings.
Improvement: Based on meetings with various staff members, Lappen discovered that distribution and replacement of keys was a growing problem. To remedy this, and many other concerns in keeping Valley VNA's 100-plus residents safe, Lappen installed the Paxton Access Net2 system. With so many people coming and going on a daily basis, Valley VNA can better manage access control for up to 500 users by assigning privileges on 15 doors in a matter of seconds and easily track building entrance.
Result: Valley VNA's IT Director says the new security system "provides a level of security that we have never had." Now that card readers are in place, workers have a new sense of security during the night, knowing the building locks down automatically and only those authorized will be able to enter. Residents and family members appreciate the feeling of safety the new security system offers the community. In addition to simplifying access control, the Paxton system also includes tech support and a 5-year warranty.
Read the full case study.
Little Chute Area School District
Situation: Knowing that the Lappen Security team had extensive experience advising schools on custom security solutions, the Director of Buildings and Grounds for Little Chute schools came to us seeking recommendations for a new-and-improved security system. The existing access control system was a constant source of frustration — problematic, difficult to navigate and time consuming.
Improvement: After carefully researching the options, Scott Wildenberg and team recommended the Paxton Access Net2 — featuring an easy-to-use interface and simple installation — and provided a demo. Understanding the client's goals, our recommendation addressed the need for easy management of all building access. We also saw the value of the interface's convenient click-and-drag graphic time zones for setup and the software's free upgrades.
Result: The staff at Little Chute Area School District finds the new Paxton Access Net2 system extremely easy to use and maintain and says installation caused minimal disruption. The new system allows custom access settings for 26 doors across three buildings, a maintenance shop and public fitness center. It eliminates issues the district had with system lock-ups and setting start/stop times for multiple groups. It also allows much more flexibility and added controls for ensuring student and staff safety.
Read the full case study.